Privacy Policy
Last updated: April 1, 2026
FabTailor ("we", "our", or "us") operates the FabTailor mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
1. Information We Collect
Account Information
When you register, we collect your name, email address, phone number, and business details (store name, address). This is necessary to create and manage your account.
Customer Data
You may store customer information including names, phone numbers, email addresses, measurements, and order history within the App. This data is stored on our servers and is accessible only to authorized users in your organization.
Order and Payment Data
The App stores order details, payment records, and transaction history that you enter. We do not process payments directly — payment processing is handled by third-party payment gateways (e.g., Easebuzz).
Device Information
We may collect device type, operating system version, and app version for analytics and crash reporting purposes.
Photos and Media
If you use the camera or gallery features (e.g., to upload customer photos, cloth images, or gallery items), the images are uploaded to our servers. We do not access your device photos without your explicit action.
2. How We Use Your Information
- To provide and maintain the App's features and services
- To manage your account and organization
- To process orders, measurements, and payments
- To send transactional notifications (e.g., order updates via WhatsApp/SMS)
- To improve the App's performance and user experience
- To provide customer support
3. Data Sharing
We do not sell your personal data. We may share data with:
- Payment processors (Easebuzz) for subscription payments
- Cloud infrastructure providers for hosting and storage
- Law enforcement if required by law
4. Data Storage and Security
Your data is stored on secure servers. We use encryption in transit (HTTPS/TLS) and implement access controls to protect your information. Each organization's data is logically separated through our multi-tenant architecture.
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data
To exercise these rights, contact us at support@fabtailor.in.
To request account deletion, visit fabtailor.in/delete-account.
7. Children's Privacy
The App is not intended for use by children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@fabtailor.in